Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeremiah Plont

Jeremiah Plont

February 27, 2026

5  out of  5
rating by Jeremiah Plont
"Very knowledgeable, fast, friendly, helpful with your specific needs and most of all....WAY cheaper than the old company ! Ya'll got my vote 👍"
Profile photo of Matthew Cortinas

Matthew Cortinas

February 10, 2026

5  out of  5
rating by Matthew Cortinas
"Worked with this location a couple of times and I really like these folks. Everyone I've had the pleasure of working with has been great but Joshua knocks it out of the park. Keep it up y'all!"
Profile photo of Estefania Colamarco

Estefania Colamarco

February 9, 2026

5  out of  5
rating by Estefania Colamarco
"Josh’s professionalism and knowledge are unmatched. You can tell he really cares for the people he talks to. I am happy to work with him and Mike’s office over any other office under the sun."
We responded:
"Thank you for the kind words and 5-star review! Josh is a valued part of our team, and we’re glad his professionalism and care stood out. We truly appreciate your trust in My office and look forward to helping you anytime you need us."
Profile photo of Ryan Wright

Ryan Wright

February 7, 2026

1  out of  5
rating by Ryan Wright
"Lost thousands at mike wilkins. Mike promised he would take care of everything with the mortgage company and had the ability to act on my behalf as my insurance agent to swap from my purchasing homeowners insurance to state farm. He never did. I now am paying 300 extra a month in escrow difficiencies. The promise didn't show up. Just the bill."
We responded:
"We’re sorry to hear about the frustration and the unexpected escrow increase—escrow deficiencies can be really stressful. When switching homeowners insurance, we can send the new policy to the mortgage/escrow company for proof of coverage and billing. However, the prior policy typically continues until the policyholder requests cancellation with that prior carrier. Because that policy is a contract between you and the other insurance company, we’re not able to cancel or make changes to it on your behalf. We provided the documentation needed to request a backdated cancellation from the prior carrier so any applicable refund can be issued. Once refunded, those funds can be applied back to your escrow to correct or reduce the deficiency. Please contact our office directly (so you don’t have to share personal details here) and we’ll resend anything you need and help you through the steps to get this resolved as quickly as possible."
Profile photo of Esther Awopeju

Esther Awopeju

February 4, 2026

5  out of  5
rating by Esther Awopeju
"Mike was absolutely amazing to work with. From start to finish, he made the entire process seamless, clear, and stress free. He was knowledgeable, responsive, and took the time to explain everything in a way that was easy to understand, which made me feel confident in every decision. His professionalism paired with his friendly, approachable demeanor truly set him apart. Mike goes above and beyond for his clients, and it’s clear he genuinely cares about providing excellent service. State Farm is lucky to have an agent like him."
We responded:
"Thank you so much for the thoughtful review and for trusting us with your insurance. I’m glad we could make the process clear, seamless, and stress-free, and that you felt confident in each step along the way. We truly appreciate your support and look forward to being here for you anytime you need us."
Profile photo of Dana Holland

Dana Holland

January 26, 2026

5  out of  5
rating by Dana Holland
"Mike Wilkins agency got us thru hail damage, an across state lines move and always was available for any questions or concerns. A Plus customer service."
We responded:
"Thank you for the 5-star review and for trusting our agency through your hail claim. We’re glad we could be a reliable resource and always available when questions came up. We truly appreciate you and wish you all the best going forward!"
Profile photo of Cindy Rivera

Cindy Rivera

December 18, 2025

5  out of  5
rating by Cindy Rivera
"I’ve been a State Farm customer for a hand full of years, and my representative Joshua has always been helpful, knowledgeable, and responsive. They make understanding my coverage and payments easy and always communicate clearly when something needs attention."
We responded:
"Thank you, Cindy, for the 5-star review and for being a loyal State Farm customer. Joshua is a valued part of our team, and we’re glad he’s been consistently helpful, responsive, and clear in explaining your coverage and payments. We truly appreciate you and are always here when you need us"
Profile photo of Jon Titan

Jon Titan

December 4, 2025

5  out of  5
rating by Jon Titan
"The guys here are super friendly and always a pleasure to talk to."
We responded:
"Thank you, Jon, for the 5-star review! We appreciate you—our team enjoys working with you, and we’re always here anytime you need anything."
Profile photo of shaen thangaraj

shaen thangaraj

October 8, 2025

5  out of  5
rating by shaen thangaraj
"Joshua Swinney was absolutely great! He handled everything efficiently and took care of all the details I needed. It was a pleasure interacting with him — professional, friendly, and very helpful throughout. Highly recommend his support and service!"
We responded:
"Thank you for the 5-star review! Joshua is a valued part of our team, and we’re glad he made everything efficient and easy while taking care of the details. We truly appreciate the recommendation and are here anytime you need us."
Profile photo of Viet Tex

Viet Tex

September 15, 2025

5  out of  5
rating by Viet Tex
"State Farm is Good Company. So that I stay with them 25+ years. I am very happy with what I pay for."
We responded:
"Thank you, Viet, for the 5-star review and for being with State Farm for over 25 years. We truly appreciate your loyalty and we’re glad you’re happy with your coverage and what you’re paying. We’re here anytime you need anything with your homeowners insurance."
Profile photo of Clarice Velasquez

Clarice Velasquez

August 13, 2025

5  out of  5
rating by Clarice Velasquez
"I’ve never used statefarm, so as a new client with this agency I appreciated Josh’s help & promptness. I get pretty busy so when I asked him to call me on a certain day for follow up- he did!"
We responded:
"Thank you, Clarice, for the 5-star review and for choosing our agency as a new State Farm customer. Josh is a valued part of our team, and we’re glad his prompt follow-up and reliability made the process easier for you. We appreciate you and are here whenever you need us."
Profile photo of Mattie Whisler

Mattie Whisler

August 6, 2025

5  out of  5
rating by Mattie Whisler
"Josh has been a great help over the past couple years that I've been a State Farm customer. I have never had any problems reaching out to the office and getting excellent service."
We responded:
"Mattie, great customer service is easy with great customers!"
Profile photo of Prabhakara Sastry Karra

Prabhakara Sastry Karra

June 16, 2025

5  out of  5
rating by Prabhakara Sastry Karra
"🌟🌟🌟🌟🌟 I had a great experience working with Mike Wilkins - State Farm Insurance Agent! They were extremely knowledgeable, patient, and guided me through every step of the insurance process. Always responsive and helpful, they made sure I understood all my options and chose a plan that truly suited my needs. Highly recommend!"
We responded:
"Prabhakara, We are thankful for the kind words! Attention to detail is important in all financial service areas! We thank you for your business and trust in us!"
Profile photo of william sapp

william sapp

June 11, 2025

5  out of  5
rating by william sapp
"Overall great people. They are always attentive when it comes to picking up the phone to solve problems! Not to mention Josh is a great guy and does his job well."
We responded:
"William, we really appreciate your kind words and look forward to continuing to provide a high level of service!"
Profile photo of Luis Franco

Luis Franco

June 8, 2025

5  out of  5
rating by Luis Franco
"Mike's office takes care of all my insurance needs."
We responded:
"Luis, we appreciate your business and your kindness!"
Profile photo of Jay Jay

Jay Jay

June 6, 2025

5  out of  5
rating by Jay Jay
"I say state farm definitely the go if your new for this insurance stuff. Big recommendation on " Mike Wilkins" pretty good chill cool guy very very help especially with teens who are getting used to this adulting 👍"
We responded:
"Jay, we think you’re pretty cool yourself! "
Profile photo of Sahar Pourkarimi

Sahar Pourkarimi

June 2, 2025

5  out of  5
rating by Sahar Pourkarimi
"We had a fantastic experience with Joshua and the team at this State Farm office. From the beginning, they were extremely helpful, responsive, and knowledgeable. They took the time to walk us through insurance options, and made sure we understood everything clearly. What really stood out was their attention to detail and the level of service — we felt truly supported throughout the entire process. Everything was handled promptly and professionally, and we felt confident knowing our coverage is in good hands. Highly recommend this office to anyone looking for insurance with a team you can genuinely trust!"
We responded:
"Sahar, thank you so much. We love to dive deep to make sure the risks of every day life is addressed the way each customer’s needs are individually addressed."
Profile photo of Bodh Ghimire

Bodh Ghimire

May 20, 2025

5  out of  5
rating by Bodh Ghimire
"I’ve been a customer with State Farm for several years and I am totally satisfied with their service. From day one, their agents have been professional, knowledgeable, and genuinely helpful. Specially Oman is very professional, helpful , knowledgeable and understandable.I appreciate him because he always provide very good service to me .Whether it’s auto, or home, State Farm has provided me with comprehensive coverage at fair prices. I highly recommend them to anyone looking for reliable insurance and excellent service."
We responded:
"Bodh, thank you for the kind words. We strive to do our best!"
Profile photo of Ravi Chand Chava

Ravi Chand Chava

February 19, 2025

5  out of  5
rating by Ravi Chand Chava
"Best person and service to have as insurance agent will definitely recommend Mike, if you are looking for car insurance - I would recommend you to check out state farm"
We responded:
"Ravi, we appreciate you trusting us with your insurance needs!"
Profile photo of Atif

Atif

February 7, 2025

5  out of  5
rating by Atif
"He has been diligent, meticulous in detail and gives the best offers. A great personality to talk to."
We responded:
"Atif, thank you for the kind words. It is a pleasure working with you!"
Profile photo of James Lyons

James Lyons

October 20, 2024

5  out of  5
rating by James Lyons
"Joshua helped get our car and rental insurance squared away quickly and efficiently and saved us about $60/mo compared to the competition. Also gave me some great insight on how to plan for the future. Would definitely recommend."
We responded:
"James, thank you for sharing your experience! I'm happy Joshua was able to assist you efficiently with your car and rental insurance, and it's great to know he helped you save money. We appreciate your recommendation and are always here to help with any future planning or insurance needs. - Mike Wilkins - State Farm Insurance Agent, Pflugerville, TX"
Profile photo of Onur Oksuz

Onur Oksuz

May 29, 2024

5  out of  5
rating by Onur Oksuz
"I had an excellent experience with Joshua A. Swinney for my car insurance needs. From the moment we started the process, Joshua was incredibly professional, knowledgeable, and attentive. He took the time to understand my specific needs and found the best coverage at a competitive rate. His attention to detail and willingness to go above and beyond made the entire experience seamless and stress-free. I highly recommend State Farm Insurance to anyone looking for top-notch car insurance services. Thank you, Joshua, for your outstanding service!"
We responded:
"Onur, we're thrilled you had such a seamless and stress-free experience with Joshua for your auto insurance needs! His professionalism, knowledge, and attention to detail truly shine through in his service. We're grateful for your recommendation and look forward to assisting you with any future insurance needs. Thank you for choosing State Farm Insurance! - Mike Wilkins, State Farm Insurance Agent, Pflugerville, TX"
Profile photo of Seven Bracy

Seven Bracy

May 9, 2024

5  out of  5
rating by Seven Bracy
"Whitney and Mike took care of me and my family very well upon our move to Texas. It all went super smooth, they got our policies made basically instantaneously, and were extremely timely when we even needed to make a slight change to a policy. I’ll be going here from now on for my insurance needs."
We responded:
"Seven, we are thrilled to hear that Whitney and I provided you and your family with exceptional service during your move to Texas! We are pleased that we could make the insurance process smooth and timely for you. Thank you for choosing our office for your insurance needs, and we look forward to assisting you further in the future! - Mike Wilkins - State Farm Insurance Agent, Pflugerville, TX"
Profile photo of roxana roman

roxana roman

April 17, 2024

5  out of  5
rating by roxana roman
"Great service over all and saved me a pretty penny"
We responded:
"Thank you for the five-stars, Roxana! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Mike Wilkins - State Farm Insurance Agent"
Profile photo of Alec Hendren

Alec Hendren

April 16, 2024

5  out of  5
rating by Alec Hendren
"Great customer service! Joshua really helped me out getting the coverage I needed and was very transparent throughout the whole process."
We responded:
"Thank you for the five stars, Alec! Joshua is a fantastic asset to our team, and we’re glad he was able to deliver for your insurance policies. Contact us anytime if you ever need anything. - Mike Wilkins - State Farm Insurance Agent"