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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Lyons

October 20, 2024

5  out of  5
rating by James Lyons
"Joshua helped get our car and rental insurance squared away quickly and efficiently and saved us about $60/mo compared to the competition. Also gave me some great insight on how to plan for the future. Would definitely recommend."
We responded:
"James, thank you for sharing your experience! I'm happy Joshua was able to assist you efficiently with your car and rental insurance, and it's great to know he helped you save money. We appreciate your recommendation and are always here to help with any future planning or insurance needs. - Mike Wilkins - State Farm Insurance Agent, Pflugerville, TX"
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Onur Oksuz

May 29, 2024

5  out of  5
rating by Onur Oksuz
"I had an excellent experience with Joshua A. Swinney for my car insurance needs. From the moment we started the process, Joshua was incredibly professional, knowledgeable, and attentive. He took the time to understand my specific needs and found the best coverage at a competitive rate. His attention to detail and willingness to go above and beyond made the entire experience seamless and stress-free. I highly recommend State Farm Insurance to anyone looking for top-notch car insurance services. Thank you, Joshua, for your outstanding service!"
We responded:
"Onur, we're thrilled you had such a seamless and stress-free experience with Joshua for your auto insurance needs! His professionalism, knowledge, and attention to detail truly shine through in his service. We're grateful for your recommendation and look forward to assisting you with any future insurance needs. Thank you for choosing State Farm Insurance! - Mike Wilkins, State Farm Insurance Agent, Pflugerville, TX"
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Seven Bracy

May 9, 2024

5  out of  5
rating by Seven Bracy
"Whitney and Mike took care of me and my family very well upon our move to Texas. It all went super smooth, they got our policies made basically instantaneously, and were extremely timely when we even needed to make a slight change to a policy. I’ll be going here from now on for my insurance needs."
We responded:
"Seven, we are thrilled to hear that Whitney and I provided you and your family with exceptional service during your move to Texas! We are pleased that we could make the insurance process smooth and timely for you. Thank you for choosing our office for your insurance needs, and we look forward to assisting you further in the future! - Mike Wilkins - State Farm Insurance Agent, Pflugerville, TX"
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roxana roman

April 17, 2024

5  out of  5
rating by roxana roman
"Great service over all and saved me a pretty penny"
We responded:
"Thank you for the five-stars, Roxana! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Mike Wilkins - State Farm Insurance Agent"
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Alec Hendren

April 16, 2024

5  out of  5
rating by Alec Hendren
"Great customer service! Joshua really helped me out getting the coverage I needed and was very transparent throughout the whole process."
We responded:
"Thank you for the five stars, Alec! Joshua is a fantastic asset to our team, and we’re glad he was able to deliver for your insurance policies. Contact us anytime if you ever need anything. - Mike Wilkins - State Farm Insurance Agent"
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Tommy Ha

March 7, 2024

5  out of  5
rating by Tommy Ha
"These guys are great, extremely quick responses and always willing to help. I had to have my renters insurance compliant and they were completed within hours. Joshua has helped me a ton, no complaints here."
We responded:
"Hi Tommy, we are happy to hear about your amazing experience with Joshua and our team! We greatly appreciate your kind words about our quick responses and willingness to help with your renters insurance. Providing excellent service is our top priority, and we are delighted that you had a positive experience with us. Thank you for choosing us to assist you with your insurance needs. - Mike Wilkins - State Farm Insurance Agent, Pflugerville, TX"
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Tadiwos Toni

January 13, 2024

3  out of  5
rating by Tadiwos Toni
"Unprofessional customer service"
We responded:
"Hi, Tadiwos Toni. We’re so glad you took the time to provide us with feedback. We try our best to provide exceptional customer service and if we fall short, we’d love the opportunity to remedy this situation. Please reach out to our office at any time."
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Ananta Ranjit

January 12, 2024

5  out of  5
rating by Ananta Ranjit
"Joshua helped me with the policy. Very friendly and professional guy. 100% recommended"
We responded:
"Ananta, thank you for the shoutout for Joshua! Our office loves being your good neighbor."
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Cheri73

January 12, 2024

5  out of  5
rating by Cheri73
"Josh was very friendly and went through the details of my new policy with precision! Great experience and great customer service."
We responded:
"Thank you for the review! We are fortunate to have hard-working team members, like Josh, who do their best for our customers. Thank you for trusting us with your coverage needs!"
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Brenda Barajas

November 9, 2023

5  out of  5
rating by Brenda Barajas
"Mike is very friendly, professional and very helpful. I appreciate him taking the time to answer all of my questions . I would 100% recommend"
We responded:
"Thank you for the five-stars, Brenda! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Danielle Montemayor

November 7, 2023

5  out of  5
rating by Danielle Montemayor
"Had a great experience from start to finish. They were able to quote me and get me a great discount on all my services from Auto to life insurance policies. Very happy that I answered their initial phone call!"
We responded:
"Danielle, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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jonathan villanueva

October 25, 2023

5  out of  5
rating by jonathan villanueva
"Joshua made the entire process simple and straightforward. It is the first policy I’ve had on my own so I had plenty of questions and Joshua patiently answered all of them."
We responded:
"Hi Jonathan! Thank you for the five-star rating for Joshua! He is a wonderful part of our team and we are happy to hear that he provided a great insurance experience for you. Thank you for choosing us to protect what matters most!"
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Tony Haggerty

August 29, 2023

5  out of  5
rating by Tony Haggerty
"Excellent service from Joshua Swinney... always available and took care of all our needs"
We responded:
"Tony, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Joshua cares a lot about our customers."
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Yan Yan Jia

August 9, 2023

5  out of  5
rating by Yan Yan Jia
"Mike and his team will do the right thing by you and you won’t regret working with them!"
We responded:
"We love seeing reviews like this, Yan! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Anmol Makhijani

June 21, 2023

5  out of  5
rating by Anmol Makhijani
"Go to Mike, if you want great insurance coverage at reasonable prices. He is very knowledgeable and takes the time to understand your needs before recommending a policy. His biggest USP - he will not try to cross sell."
We responded:
"Anmol, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Killian Werthwein

June 6, 2023

5  out of  5
rating by Killian Werthwein
"I called and spoke with Joshua, he was funny and very knowledgeable about my plan. I typically hate calling businesses but Joshua really made my day and helped me impeccably!"
We responded:
"Thank you for the wonderful review, Killian! Joshua is a fantastic asset to our team and we’re happy to hear he was able to help you with your insurance needs."
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John C

June 6, 2023

5  out of  5
rating by John C
"Good guys. Gave me a superb rate. Honestly was the best rate around. it went up by$10 after my 6 month policy expired. Still, Josh was very friendly, clear and concise on the phone. I recommend these guys."
We responded:
"John, thank you for taking the time out of your day to leave us a review! We love hearing about how Josh provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Z4K React

June 5, 2023

5  out of  5
rating by Z4K React
"Received great service."
We responded:
"Thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Rashad Isgandarov

May 18, 2023

5  out of  5
rating by Rashad Isgandarov
"Best service ever! These agents are doing great job. Thanks for your service! 5 STARS"
We responded:
"Thank you for the five-stars, Rashad! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Alec Bray

April 5, 2023

5  out of  5
rating by Alec Bray
"Mike is Awesome!! He does what he says and he follows up. Thanks Mike!"
We responded:
"Alec, thank you! We appreciate your trust in us to take care of your insurance needs."
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Ali Tekin

April 5, 2023

1  out of  5
rating by Ali Tekin
"Mike was not able to generate a correct policy for me after I provided all the information. He asked me to send copies of DLs for all the drivers to be on the policy, I emailed him what is asked, he generated a policy for 2 drivers though I provided him with 4 drivers. I cancelled the policy, then I kept getting calls to renew it, when I answered their call once, they had no idea about our previous conversations and emails. I told them I will renew it if you can provide policy for 4 drivers, based on the DLs emailed, since then (at least 2 months ago) no communication happened. They sound like they are excited on top of it, though they can not track the policy request."
We responded:
"Hi, Ali. We’re so glad you took the time to provide us with feedback. We try our best to provide exceptional customer service and if we fall short, we’d love the opportunity to remedy this situation. Please reach out to our office at any time."
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Rebecca Lugo

April 3, 2023

5  out of  5
rating by Rebecca Lugo
"They were very friendly and Very specific and what they have to offer for a great price on your quote. Very very helpful! I deff recommend this place ."
We responded:
"Wow, thank you for the five-star rating, Rebecca! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
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Jessica Glass

March 31, 2023

5  out of  5
rating by Jessica Glass
"Mike was very helpful and informative!! He explained a lot of info I’ve never been given before. I feel more comfortable about understanding my own policy for once."
We responded:
"Jessica, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Chris Spooner

March 24, 2023

5  out of  5
rating by Chris Spooner
"He was very informative and helpful and very good at explaining things! 10/10. Would recommend. Definitely will be staying with Mike Wilkins for all our insurance and coverage needs."
We responded:
"We love seeing reviews like this, Chris! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Jamie Alexander

March 10, 2023

5  out of  5
rating by Jamie Alexander
"Whenever I think of insurance my mind automatically thinks of Mike Wilkins State Farm location. Whether renters or auto, Mike and his team takes great care of their customers. With the experience, knowledge and great customer service and reasonable and affordable rates, I suggest you stop by! Grab you some goodies while there as well. Thank you Mike!"
We responded:
"Thank you, Jamie, for the amazing review! Our team works hard to provide a great insurance experience in Pflugerville and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"